Archive

Archive for June, 2013

Easier Access to Better Formatted Message Headers In Outlook and OWA 2013

June 26th, 2013 2 comments

Many mail administrators need to review headers from various messages to troubleshoot problems. Those could be mail flow, hygiene (spam), etc. Traditionally, this has been performed by clicking File>Properties, and reviewing the contents of the small Internet headers box at the bottom.

Outlook message headers

Outlook message headers

I can say that I would often copy the contents of that field and paste them into Notepad to view it in a larger format. Well, it’s now a little easier for both Outlook 2013 and Outlook Web App 2013. A couple of steps and message headers are now a single click away. Log into EAC for your organization, and navigate to Organization>Apps.

Add app

Add app

Next, locate the Message Header Analyzer app from the list of available applications, and click Add.

Available apps

Available apps

You’ll be presented with a confirmation dialog box for the Message Header Analyzer app. Review the information, and click Yes.

App confirmation

App confirmation

at this point, the app is installed, and listed in the apps in EAC. We’ll leave it disabled by default for users.

App installed

App installed

Now log into OWA as yourself, and go to Options. Click on Apps on the left, and highlight the MessageHeaderAnalyzer in the list of installed apps, and click Enable on the right side.

end user enable

end user enable

Now go back to your mailbox in OWA.In the preview pane, we now see the MessageHeaderAnalyzer link in the toolbar.

Option in OWA

Option in OWA

Click the link, and you’ll see a new window in the preview pane that shows a beautifully formatted display of the message headers. Easy to read and navigate, this certainly beats the old format in the small window. And it’s not crammed into some small window.

Message Header Analyzer output

Message Header Analyzer output

And it gets even better because if you have Outlook 2013, selecting another message will show the MessageHeaderAnalyzer link there, too!

This is just a simple tool that will make your life easier as an email admin/support professional. I encourage you to play with this and also to check out some of the other apps available.

June 2013 Technical Rollup – Unified Communications

June 15th, 2013 No comments

News

Premier

  1. TechNet Blogs http://blogs.technet.com/b/mspfe/
  2. TechNet Blogs http://blogs.technet.com/b/mspremuk/

Antigen & Forefront

http://blogs.technet.com/forefront http://blogs.technet.com/fssnerds

Exchange

  1. Exchange Team Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/exchange/
  2. MCS UK Unified Communications Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/msukucc
  3. http://blogs.technet.com/b/msonline/
  4. Troubleshoot your Exchange 2010 database backup functionality with VSSTester script
    http://blogs.technet.com/b/exchange/archive/2013/04/29/troubleshoot-your-exchange-2010-database-backup-functionality-with-vsstester-script.aspx
  5. Introducing Message Analyzer, an SMTP header analysis tool in Microsoft Remote Connectivity Analyzer
    http://blogs.technet.com/b/exchange/archive/2013/05/01/introducing-message-analyzer-an-smtp-header-analysis-tool-in-microsoft-remote-connectivity-analzyer.aspx
  6. Public Folders and Exchange Online
    http://blogs.technet.com/b/exchange/archive/2013/05/02/public-folders-and-exchange-online.aspx
  7. Ask the Perf Guy: Sizing Exchange 2013 Deployments
    http://blogs.technet.com/b/exchange/archive/2013/05/06/ask-the-perf-guy-sizing-exchange-2013-deployments.aspx
  8. Use Exchange Web Services and PowerShell to Discover and Remove Direct Booking Settings
    http://blogs.technet.com/b/exchange/archive/2013/05/09/use-exchange-web-services-and-powershell-to-discover-and-remove-direct-booking-settings.aspx
  9. Released: Exchange 2013 Server Role Requirements Calculator
    http://blogs.technet.com/b/exchange/archive/2013/05/14/released-exchange-2013-server-role-requirements-calculator.aspx
  10. Released: Exchange Server 2013 Management Pack
    http://blogs.technet.com/b/exchange/archive/2013/05/15/released-exchange-server-2013-management-pack.aspx
  11. Using Exchange Web Services to Apply a Personal Tag to a Custom Folder
    http://blogs.technet.com/b/exchange/archive/2013/05/20/using-exchange-web-services-to-apply-a-personal-tag-to-a-custom-folder.aspx
  12. Ambiguous URLs and their effect on Exchange 2010 to Exchange 2013 Migrations
    http://blogs.technet.com/b/exchange/archive/2013/05/23/ambiguous-urls-and-their-effect-on-exchange-2010-to-exchange-2013-migrations.aspx
  13. Released: Calculator Updates Galore!
    http://blogs.technet.com/b/exchange/archive/2013/05/24/released-calculator-updates-galore.aspx
  14. Comparing public folder item counts
    http://blogs.technet.com/b/exchange/archive/2013/05/28/comparing-public-folder-item-counts.aspx
  15. Released: Update Rollup 1 for Exchange Server 2010 SP3
    http://blogs.technet.com/b/exchange/archive/2013/05/29/released-update-rollup-1-for-exchange-server-2010-sp3.aspx
  16. The Hybrid Free Busy Troubleshooter Now Available
    http://blogs.technet.com/b/exchange/archive/2013/06/03/the-hybrid-free-busy-troubleshooter-now-available.aspx
  17. Per-Server Database Limits Explained
    http://blogs.technet.com/b/exchange/archive/2013/06/04/per-server-database-limits-explained.aspx
  18. Outlook Connectivity to Office 365 Troubleshooter Now Available
    http://blogs.technet.com/b/exchange/archive/2013/06/05/outlook-connectivity-to-office-365-troubleshooter-now-available.aspx
  19. Exchange Server 2013 Architecture Poster PDF Download Available
    http://blogs.technet.com/b/exchange/archive/2013/06/10/exchange-server-2013-architecture-poster-pdf-download-available.aspx
  20. What Did Managed Availability Just Do To This Service?
    http://blogs.technet.com/b/exchange/archive/2013/06/13/what-did-managed-availability-just-do-to-this-service.aspx

Hosted Messaging Collaboration

Lync, Office Communication Server & LiveMeeting

  1. TechNet Blogs http://blogs.technet.com/b/nexthop/
  2. Lync Online: Sign-In Troubleshooting Through ADFS with Lync 2013
    http://blogs.technet.com/b/nexthop/archive/2013/05/01/lync-online-sign-in-troubleshooting-through-adfs-with-lync-2013.aspx
  3. Lync Online: Lync Contact List Troubleshooting
    http://blogs.technet.com/b/nexthop/archive/2013/05/01/lync-online-lync-contact-list-troubleshooting.aspx
  4. Lync MVP Article Roundup: April 2013
    http://blogs.technet.com/b/nexthop/archive/2013/05/08/lync-mvp-article-roundup-april-2013.aspx
  5. Lync Server Federation with Microsoft.com: Root Certificate Change
    http://blogs.technet.com/b/nexthop/archive/2013/05/09/lync-server-federation-with-microsoft-com-root-certificate-change.aspx
  6. Lync Hybrid Offers Simplified
    http://blogs.technet.com/b/nexthop/archive/2013/05/13/lync-hybrid-offers-simplified.aspx
  7. Action Needed: Lync Online Certificate Update
    http://blogs.technet.com/b/nexthop/archive/2013/05/13/action-needed-lync-online-certificate-update.aspx
  8. Core Solutions of Microsoft Lync Server 2013 Jump Start
    http://blogs.technet.com/b/nexthop/archive/2013/05/14/core-solutions-of-microsoft-lync-server-2013-jump-start.aspx
  9. Hot Off the Press: Mastering Lync Server 2013
    http://blogs.technet.com/b/nexthop/archive/2013/05/16/hot-off-the-press-mastering-lync-server-2013.aspx
  10. Notes from the Field: Lync Server 2013 and Active Monitoring with System Center Operations Manager
    http://blogs.technet.com/b/nexthop/archive/2013/05/17/notes-from-the-field-lync-server-2013- and-active-monitoring-with-system-center-operations-manager.aspx
  11. LyncMD: Troubleshooting Lync Server 2010 when a Remote Sign-In Fails Due to Certificate-Related Issues
    http://blogs.technet.com/b/nexthop/archive/2013/05/23/lyncmd-troubleshooting-lync-server-2010-when-a-remote-sign-in-fails-due-to-certificate-related-issues.aspx
  12. Hot Off the Press: Microsoft Lync 2013 Unified Communications: From Telephony to Real Time Communication in the Digital Age
    http://blogs.technet.com/b/nexthop/archive/2013/06/03/hot-off-the-press-microsoft-lync-2013-unified-communications-from-telephony-to-real-time-communication-in-the-digital-age.aspx
  13. Lync Server 2013 Networking Guide: Network Planning, Monitoring, and Troubleshooting with Microsoft Lync Server
    http://blogs.technet.com/b/nexthop/archive/2013/06/04/lync-server-2013-networking-guide-network-planning-monitoring-and-troubleshooting-with-microsoft-lync-server.aspx
  14. Migrating from Group Chat Server 2010 to Persistent Chat Server 2013
    http://blogs.technet.com/b/nexthop/archive/2013/06/06/migrating-from-group-chat-server-2010-to-persistent-chat-server-2013.aspx
  15. Lync for Mac 14.0.5
    http://blogs.technet.com/b/nexthop/archive/2013/06/07/lync-for-mac-14-0-5.aspx
  16. Lync Server 2010 and 2013 Bandwidth Calculator Version 2.0
    http://blogs.technet.com/b/nexthop/archive/2013/06/07/lync-server-2010-and-2013-bandwidth-calculator-version-2-0.aspx
  17. Lync Online: Troubleshooting Lync-Skype Connectivity
    http://blogs.technet.com/b/nexthop/archive/2013/06/10/lync-online-troubleshooting-lync-skype-connectivity.aspx
  18. Upload Multiple Lync Phone Edition Firmware Updates to Single or Multiple Pools with New PowerShell Script
    http://blogs.technet.com/b/nexthop/archive/2013/06/11/upload-multiple-lync-phone-edition-firmware-updates-to-single-or-multiple-pools-with-new-powershell-script.aspx
  19. Enterprise Voice & Online Services with Microsoft Lync Server 2013 Jump Start
    http://blogs.technet.com/b/nexthop/archive/2013/06/11/enterprise-voice-amp-online-services-with-microsoft-lync-server-2013-jump-start.aspx
  20. Announcing the Release of Lync Server 2013 Multitenant Hosting Pack
    http://blogs.technet.com/b/nexthop/archive/2013/06/12/announcing-the-release-of-lync-server-2013-multitenant-hosting-pack.aspx
  21. Lync Online: Office 365 Small Business Admins: Action May Be Required to Turn on Lync-Skype Connectivity
    http://blogs.technet.com/b/nexthop/archive/2013/06/12/lync-online-office-365-small-business-admins-action-may-be-required-to-turn-on-lync-skype-connectivity.aspx

Outlook

  1. Outlook Blog http://blogs.office.com/b/microsoft-outlook/

Other

  1. The Master Blog – Site Home – TechNet Blogs http://blogs.technet.com/b/themasterblog/

Documents

  1. Microsoft Lync Server 2013 Multitenant Hosting Pack Deployment Guide
    http://www.microsoft.com/en-us/download/details.aspx?id=39101
    This document describes deploying and configuring the Lync Server 2013 Multitenant Hosting Pack. RELEASE DATE: 6/10/2013
  2. Exchange Server 2013 Architecture Poster
    http://www.microsoft.com/en-us/download/details.aspx?id=39102
    Technical Architecture of Exchange Server 2013 RELEASE DATE: 6/10/2013
  3. Using Response Groups and Conferencing Attendant with the Lync Server 2013 Multitenant Hosting Pack
    http://www.microsoft.com/en-us/download/details.aspx?id=39261
    This document describes how hosting providers can use Conferencing Attendant and Response Groups with the Lync Server 2013 Multitenant Hosting Pack. RELEASE DATE: 6/7/2013
  4. Update Rollup 1 for Exchange Server 2010 Service Pack 3 (KB2803727)
    http://www.microsoft.com/en-us/download/details.aspx?id=39073
    Update Rollup 1 for Exchange Server 2010 Service Pack 3 (KB2803727)
  5. Bring Your Own Device (BYOD) Test Lab Guides – Series v1.1
    http://www.microsoft.com/en-us/download/details.aspx?id=38778
    The Bring Your Own Device (BYOD) trend brings up major challenges to IT departments, which now have to authorize unmanaged devices to connect to the internal network and thus access sensitive data or line-of-business (LOB) applications. This first ve… RELEASE DATE: 6/5/2013
  6. Mail Protection Reports for Office 365
    http://www.microsoft.com/en-us/download/details.aspx?id=30716
    Microsoft Office 365 Excel Plugin for Exchange Online Reporting RELEASE DATE: 5/29/2013
  7. Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 May 2013 Update
    http://www.microsoft.com/en-us/download/details.aspx?id=39045
    Starting with Exchange 2007, neither the Messaging API (MAPI) client libraries nor CDO 1.2…there is functionality missing that many applications depend on. Microsoft Exchange MAPI and CDO 1.2.1 provide access to these APIs RELEASE DATE: 5/20/2013
  8. System Center Service Manager Connector 3.0 for Exchange
    http://www.microsoft.com/en-us/download/details.aspx?id=38791
    The System Center Service Manager – Exchange Connector 3.0 connects Service Manager to Exchange for processing incoming emails related to incidents and change requests. RELEASE DATE: 5/21/2013
  9. Microsoft Exchange Server 2013 Management Pack
    http://www.microsoft.com/en-us/download/details.aspx?id=39039
    This management pack includes monitors and rules to effectively monitor Exchange Server 2013 on its performance, availability, and reliability of its server roles. RELEASE DATE: 5/17/2013
  10. Office Web Apps Server: Office Web Apps deployment simplified
    http://www.microsoft.com/en-us/download/details.aspx?id=38833
    Use Office Web Apps Server to provide browser-based file viewing and editing services for Office files. RELEASE DATE: 5/15/2013
  11. Achieving Immutability with Exchange Online and Exchange Server 2013
    http://www.microsoft.com/en-us/download/details.aspx?id=12649
    With Exchange Server and Exchange Online, Microsoft enables organizations to immutably preserve mailbox items for eDiscovery using an in-place strategy. RELEASE DATE: 5/14/2013
  12. Microsoft Exchange PST Capture 2.0
    http://www.microsoft.com/en-us/download/details.aspx?id=36789
    Microsoft Exchange PST Capture 2.0 is used to discover and import .pst files into Exchange Server or Exchange Online RELEASE DATE: 5/7/2013
  13. My Tasks Aggregation in SharePoint Server and Exchange Task Integration
    http://www.microsoft.com/en-us/download/details.aspx?id=38799
    This white paper discusses enabling and using My Tasks for synchronization, both in SharePoint Online and SharePoint 2013 on-premises environments, and it also covers new integration functionality with Exchange Server 2013. RELEASE DATE: 5/2/2013
  14. Office 365 for Enterprise Service Descriptions (pre-upgrade)
    http://www.microsoft.com/en-us/download/details.aspx?id=13602
    The Office 365 Service Descriptions have moved to TechNet. Please scroll down to Overview for links to the latest Service Descriptions. These Service Descriptions are no longer current and apply only to Office 365 pre-service upgrade. To see if these… RELEASE DATE: 5/1/2013
  15. Microsoft Online Services Sign-In Assistant for IT Professionals BETA
    http://www.microsoft.com/en-us/download/details.aspx?id=39267
    The Microsoft Online Services Sign-In Assistant provides end user sign-in capabilities to Microsoft Online Services, such as Office 365. RELEASE DATE: 4/30/2013
  16. Microsoft Lync Server 2013 Multitenant Hosting Pack Customer Solution Case Study – ConnectSolutions NextUC
    http://www.microsoft.com/en-us/download/details.aspx?id=39100
    This document describes a case study for the Lync Server 2013 Multitenant Hosting Pack with ConnectSolutions NextUC. RELEASE DATE: 4/29/2013
  17. Microsoft Lync Server 2013 Multitenant Hosting Pack Deployment Guide
    http://www.microsoft.com/en-us/download/details.aspx?id=39101
    This document describes deploying and configuring the Lync Server 2013 Multitenant Hosting Pack. RELEASE DATE: 6/12/2013
  18. Using Response Groups and Conferencing Attendant with the Lync Server 2013 Multitenant Hosting Pack
    http://www.microsoft.com/en-us/download/details.aspx?id=39261
    This document describes how hosting providers can use Conferencing Attendant and Response Groups with the Lync Server 2013 Multitenant Hosting Pack. RELEASE DATE: 6/10/2013
  19. Provisioning Guide for Lync-Skype Connectivity: Lync Server 2013 and Lync Online
    http://www.microsoft.com/en-us/download/details.aspx?id=39071
    This guide assists Lync Server administrators in setting up Lync-Skype connectivity, which enables communication between Lync and Skype users. As a feature of Lync Online, Lync-Skype connectivity can also be enabled from the Lync Administration… RELEASE DATE: 6/10/2013
  20. Microsoft Lync 2010 Attendee – User Level Install
    http://www.microsoft.com/en-us/download/details.aspx?id=15755
    Microsoft Lync 2010 Attendee is a conferencing client that allows users without Microsoft Lync 2010 installed, to participate in online meetings. If you are not an administrator on the computer but an administrator has allowed you to perform installations… RELEASE DATE: 6/7/2013
  21. Update for Lync for Mac 2011 – KB2844274
    http://www.microsoft.com/en-us/download/details.aspx?id=36517
    This download contains an update for Lync for Mac 2011 RELEASE DATE: 6/5/2013
  22. Microsoft Lync Server 2013 Multitenant Hosting Pack Customer Solution Case Study – GeniSys Global and Clarity Connect
    http://www.microsoft.com/en-us/download/details.aspx?id=39089
    This document describes a case study highlighting the value of using the Lync Server 2013 Multitenant Hosting Pack for customer solutions integrated with a hosted Lync unified communications platform. RELEASE DATE: 6/5/2013
  23. Lync 2010 Attendee Hotfix KB 2853846 (Admin level install)
    http://www.microsoft.com/en-us/download/details.aspx?id=13365
    This download includes all available updates for Lync 2010 Attendee. RELEASE DATE: 6/5/2013
  24. Network Planning, Monitoring, and Troubleshooting with Lync Server
    http://www.microsoft.com/en-us/download/details.aspx?id=39084
    Lync Server 2013 is a real-time unified communications application that relies…sessions. This guide provides a model for managing the network infrastructure for Lync Server 2013 – planning, monitoring, and troubleshooting. RELEASE DATE: 6/3/2013
  25. Lync 2010 Attendee Hotfix KB 2853844 (User level install)
    http://www.microsoft.com/en-us/download/details.aspx?id=22157
    This download includes all available updates for Lync 2010 Attendee. RELEASE DATE: 5/31/2013
  26. Security Update for Microsoft Lync 2010 (32 -bit) (KB2827750)
    http://www.microsoft.com/en-us/download/details.aspx?id=38889
    Security Update for Microsoft Lync 2010 (32 -bit) (KB2827750) RELEASE DATE: 5/31/2013
  27. Security Update for Lync Server 2013 (KB2827754)
    http://www.microsoft.com/en-us/download/details.aspx?id=38902
    Security Update for Lync Server 2013 (KB2827754) RELEASE DATE: 5/31/2013
  28. Security Update for Microsoft Lync 2010 Attendee (Admin level install) (KB2827752)
    http://www.microsoft.com/en-us/download/details.aspx?id=38900
    Security Update for Microsoft Lync 2010 Attendee (Admin level install) (KB2827752) RELEASE DATE: 5/13/2013
  29. Security Update for Microsoft Lync 2010 Attendee (user level install) (KB2827751)
    http://www.microsoft.com/en-us/download/details.aspx?id=38952
    Security Update for Microsoft Lync 2010 Attendee (user level install) (KB2827751) RELEASE DATE: 5/13/2013
  30. Lync 2010 and 2013 Bandwidth Calculator
    http://www.microsoft.com/en-us/download/details.aspx?id=19011
    A Microsoft Excel spreadsheet that calculates WAN bandwidth requirements for a Lync Server deployment based on administrator-specified user profiles and network information, and a Word document user guide that accompanies the spreadsheet. RELEASE DATE: 5/13/2013
  31. Security Update for Microsoft Lync 2010 (64-bit) (KB2827750)
    http://www.microsoft.com/en-us/download/details.aspx?id=39008
    Security Update for Microsoft Lync 2010 (64-bit) (KB2827750) RELEASE DATE: 5/13/2013
  32. Update for Microsoft Lync 2013 (KB2768004) 32-Bit Edition
    http://www.microsoft.com/en-us/download/details.aspx?id=39008
    Microsoft has released an update for Microsoft Lync 2013 32-Bit Edition. This update provides the latest fixes to Microsoft Lync 2013 32-Bit Edition. Additionally, this update contains stability and performance improvements. RELEASE DATE: 5/13/2013
  33. Update for Microsoft Lync 2013 (KB2768004) 64-Bit Edition
    http://www.microsoft.com/en-us/download/details.aspx?id=39009
    Microsoft has released an update for Microsoft Lync 2013 64-Bit Edition. This update provides the latest fixes to Microsoft Lync 2013 64-Bit Edition. Additionally, this update contains stability and performance improvements. RELEASE DATE: 5/13/2013
  34. Office Web Apps Server: Office Web Apps deployment simplified
    http://www.microsoft.com/en-us/download/details.aspx?id=38833
    Use Office Web Apps Server to provide browser-based file viewing and editing services for Office files. RELEASE DATE: 5/9/2013
  35. Lync 2013 Headers for SIP Trunk provider billing
    http://www.microsoft.com/en-us/download/details.aspx?id=38820
    The implementation of these headers will enable SIP trunk providers to more effectively bill for their services for calls forwarded or transferred to another PSTN number while enabling some level of fraud prevention/detection in the SIP trunk provide… RELEASE DATE: 5/9/2013

 

Events/Webcasts

  1. Moving from Live Meeting to Lync 2010: Making the Most of your Online Meetings – Training Series

    Starts: 18 July 2013 09:00
    Ends: 18 July 2013 10:00
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    An introduction to Microsoft Lync 2010 for users making the move from Office Live Meeting. This 60 minute online, instructor-led session introduces the new and enhanced collaboration and online meeting features available with Microsoft Lync. Topics covered include: Using Lync for a variety of familiar conferencing needs. Scheduling Lync Meetings from Outlook. Presenting meeting content and using collaboration tools. Tips for successfully managing a variety of meeting scenarios. Additional Lync resources will be shared.
    NOTE: All event times are listed in GMT -8 hours (Pacific USA time).
    Upcoming event dates: May 29, 2013 / 9:00 am Pacific USA time (GMT -8) June 5, 2013 / 9:00 am Pacific USA time (GMT -8) June 12, 2013 / 9:00 am Pacific USA time (GMT -8) June 19, 2013 / 9:00 am Pacific USA time (GMT -8)
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523855

  2. Best Practices for Microsoft Lync 2010 Conferencing – Training Series

    Starts: 12 July 2013 11:00
    Ends: 12 July 2013 12:00
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Learn best practices for managing Online Meetings using Microsoft Lync 2010. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! This virtual, instructor-led session introduces best practices for conferencing and collaboration using Microsoft Lync 2010. Topics covered include: Collaborating from a Lync Conversation. Scheduling Online Meetings from Outlook. Best Practices for managing Online Meetings. Additional Lync resources will be shared.
    NOTE: All event times are listed in GMT -8 hours (Pacific USA time).
    Upcoming event dates: June 12, 2013 / 11:00 am Pacific USA time (GMT -8) June 13, 2013 / 7:00 am Pacific USA time (GMT -8) June 19, 2013 / 11:00 am Pacific USA time (GMT -8) June 20, 2013 / 7:00 am Pacific USA time (GMT -8)
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523650

  3. Introducing Microsoft Lync 2010 – Training Series

    Starts: 12 July 2013 07:00
    Ends: 12 July 2013 08:00
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Welcome to Microsoft Lync 2010! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy to use unified platform that will contribute to greater collaboration and more effective communication. This virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync 2010. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options.
    NOTE: All event times are listed in GMT -8 hours (Pacific USA time).
    Upcoming event dates: May 28, 2013 / 7:00 am Pacific USA time (GMT -8) May 30, 2013 / 9:00 am Pacific USA time (GMT -8) June 4, 2013 / 7:00 am Pacific USA time (GMT -8) June 6, 2013 / 9:00 am Pacific USA time (GMT -8 June 11, 2013 / 7:00 am Pacific USA time (GMT -8) June 13, 2013 / 9:00 am Pacific USA time (GMT -8) June 18, 2013 / 7:00 am Pacific USA time (GMT -8) June 20, 2013 / 9:00 am Pacific USA time (GMT -8)
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032523659

  4. Microsoft Unified Communications – Public Training Sessions

    Starts: 12 July 2013 07:00
    Ends: 12 July 2013 08:00
    Time zone: (GMT-08:00)
    Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Microsoft is pleased to provide live instructor-led training sessions on using Office Live Meeting and Microsoft Lync 2010 at no charge. These valuable 60-minute online training sessions designed to help you learn to use these products quickly and efficiently. Click on the title below to learn more and register for an upcoming session: Getting Started with Office Live Meeting For those new to Live Meeting and ready to learn to get started. This intro course will review roles, usage scenarios, features and functionality available in Live Meeting with demos and activities. Best Practices for Presenting in Office Live Meeting Valuable for anyone presenting in Office Live Meeting, this course explores tools and best practices for presenting in the virtual environment. We strongly recommend the Getting Started course before attending this session. Moving from Live Meeting to Lync 2010: Making the Most of your Online Meetings For those moving from Office Live Meeting to Microsoft Lync 2010. Explore tips for utilizing both new and familiar web conferencing tools to conduct successful online meeting using Lync. Introducing Microsoft Lync 2010 For those new to Microsoft Lync 2010. Lync empowers users to communicate and collaborate easily using a range of tools accessible from a single application, include IM, voice, video, and desktop sharing. Best Practices for Microsoft Lync 2010 Conferencing Learn best practices for managing online meetings using Microsoft Lync 2010. From scheduling conferences to instant application sharing, discover how easy it is to collaborate successfully.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032524116

  5. Introducing Microsoft Lync

    Starts: 20 June 2013 09:00
    Ends: 20 June 2013 10:00
    Time zone: (GMT-08:00)
    Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language: English Welcome to Microsoft Lync! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. This 60 minute virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032555137

  6. Best Practices for Microsoft Lync 2010 Conferencing

    Starts: 20 June 2013 07:00
    Ends: 20 June 2013 08:00
    Time zone: (GMT-08:00)
    Pacific Time (US & Canada)
    Duration: 1 hour(s)
    Primary Language: English Learn best practices for managing Online Meetings using Microsoft Lync. From scheduled conferences to instant application sharing, discover how easy it is to collaborate successfully! This 60 minute virtual, instructor-led session introduces best practices for conferencing and collaboration using Microsoft Lync. Topics covered include: Collaborating from a Lync Conversation. Scheduling Online Meetings from Outlook. Best Practices for managing Online Meetings. Additional Lync resources will also be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032555133

  7. Introducing Microsoft Lync

    Starts: 18 June 2013 07:00
    Ends: 18 June 2013 08:00
    Time zone: (GMT-08:00) Pacific Time (US & Canada)
    Duration: 1 hour(s) Primary Language: English Welcome to Microsoft Lync! Learn how Lync integrates instant messaging, audio and video calling, and online meeting functionality into one easy-to-use unified platform that will contribute to greater collaboration and more effective communication. This 60 minute virtual, instructor-led session introduces the new and enhanced messaging, audio, video, and meeting features available with Microsoft Lync. Topics covered include: Collaborating with the new features in Lync. Organizing and viewing contact information. Starting a Lync IM or Audio Conversation. Scheduling Lync Meetings from Outlook. Setting Online Meeting options. Additional Lync resources will be shared.
    https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032555113

 

New KBs

Exchange

Commercial – Microsoft Online – DSYS

  1. Error message when you run Office 365 Desktop Setup or the Office 365 Desktop Readiness Tool: “Application cannot be started. Contact the application vendor”
    http://support.microsoft.com/kb/2697990
  2. Error message when you try to move mailboxes from an on-premises Exchange Server environment to Office 365 in a hybrid deployment: “The call to https://<path>/mrsproxy.svc failed”
    http://support.microsoft.com/kb/2702674
  3. The Office 365 DNS Diagnostic and DNS configuration
    http://support.microsoft.com/kb/2776497
  4. [SDP 3] [3848b234-5336-4722-8cb8-b062addb4ebc] Office 365 Single Sign On (SSO) Diagnostic
    http://support.microsoft.com/kb/2842997

ECS – Exchange – Cloud

  1. The Read status of email messages may not be updated between Exchange ActiveSync on a user’s mobile device and the user’s mailbox in Exchange Online
    http://support.microsoft.com/kb/2804607
  2. Cross-premises Calendar editing is unavailable in a hybrid deployment of Exchange Online in Office 365 and on-premises Exchange Server
    http://support.microsoft.com/kb/2807149
  3. “Execution failed: Configure Legacy Exchange Support” error when you run the Hybrid Configuration Wizard in Office 365
    http://support.microsoft.com/kb/2816904

ECS – Exchange – XADM

  1. The Slow FindRow Rate counter is returning large values
    http://support.microsoft.com/kb/2764440
  2. Cannot delete some messages after installing Exchange 2010 SP2 RU6 or SP3
    http://support.microsoft.com/kb/2822208
  3. OWA redirection and SSL offloading fail after you install an Exchange Server service pack
    http://support.microsoft.com/kb/2839692
  4. New-MailboxSearch creates a folder hierarchy in Exchange Server 2010
    http://support.microsoft.com/kb/2846860
  5. Error when you run the Get-HealthReport cmdlet in Exchange 2013: “Cannot process argument transformation on parameter”
    http://support.microsoft.com/kb/2848861
  6. Exchange Management Console (EMC) crashes, and you receive an error: “MMC could not create the snap-in”
    http://support.microsoft.com/kb/979695

ECS – Exchange – XCON

  1. You cannot migrate transport rules from Exchange Server 2007 to Exchange Server 2013
    http://support.microsoft.com/kb/2846555

ECS – Exchange – XCSI

  1. Current issues with Microsoft Exchange ActiveSync and third-party devices
    http://support.microsoft.com/kb/2563324
  2. Rapid growth in transaction logs, CPU use, and memory consumption in Exchange Server 2010 when a user syncs a mailbox by using an iOS 6.1 or 6.1.1-based device
    http://support.microsoft.com/kb/2814847
  3. Outlook Anywhere clients cannot connect to an Exchange server after you install Exchange Server 2010 SP3
    http://support.microsoft.com/kb/2832198

Microsoft Online – BPOS-D

  1. User’s contact list is empty or incomplete in Lync Online
    http://support.microsoft.com/kb/2021043
  2. A user cannot use Outlook to create a new public folder in Exchange Online
    http://support.microsoft.com/kb/2514960
  3. How to troubleshoot issues with Lync Online instant messaging and presence in Office 365 dedicated
    http://support.microsoft.com/kb/2519184

Microsoft Online – BPOS-S

  1. A user’s Office 365 email address unexpectedly contains an underscore character after directory synchronization
    http://support.microsoft.com/kb/2001616
  2. How to enable logging in Entourage
    http://support.microsoft.com/kb/2015816
  3. A sub-domain doesn’t inherit the changes that are made to the top-level domain in Office 365
    http://support.microsoft.com/kb/2174324
  4. Office 365 Desktop Setup Tool error message: “You do not have the Windows Update Agent installed on XP”
    http://support.microsoft.com/kb/2249744
  5. Office 365 Desktop Setup Tool error message: “Your computer requires an update to the Windows Installer Service”
    http://support.microsoft.com/kb/2249804
  6. Error when you try to run the Windows Azure Active Directory Sync Tool Configuration Wizard in Office 365: “The user name must be provided in valid UPN format”
    http://support.microsoft.com/kb/2266213
  7. Users receive Send/Receive error messages after they set up multiple accounts in Office 365 by using Outlook 2007
    http://support.microsoft.com/kb/2269971
  8. An administrator can’t add a domain to an Office 365 subscription
    http://support.microsoft.com/kb/2279117
  9. You get an error message when you try to remove a domain from Office 365
    http://support.microsoft.com/kb/2284755
  10. Mobile device doesn’t connect to Exchange Online through Exchange ActiveSync after the user’s mailbox is migrated to Exchange Online
    http://support.microsoft.com/kb/2293029
  11. Calendar on mobile device isn’t synced to the calendar in an Exchange Online mailbox when you use Exchange ActiveSync
    http://support.microsoft.com/kb/2293282
  12. Mail-enabled security groups and distribution groups aren’t displayed in the Office 365 portal
    http://support.microsoft.com/kb/2296357
  13. Error when you try to run the Windows Azure Active Directory Sync Tool Configuration Wizard: “Your credentials could not be authenticated. Retype your credentials and try again”
    http://support.microsoft.com/kb/2310320
  14. Error message from AD FS when a federated user signs in to Office 365: “There was a problem accessing the site”
    http://support.microsoft.com/kb/2383983
  15. Error when you run the Windows Azure Active Directory Sync Tool in Office 365: “Your version of the Windows Azure Active Directory Sync Configuration Wizard is outdated”
    http://support.microsoft.com/kb/2386445
  16. Error when you try to run the Windows Azure Active Directory Sync Tool Configuration wizard: “The Enterprise Administrator credentials that you supplied are not valid.”
    http://support.microsoft.com/kb/2386471
  17. Audio or video doesn’t start in a peer-to-peer or multiparty conference in Lync Online
    http://support.microsoft.com/kb/2386553
  18. Troubleshoot Active Directory user accounts that are piloted as Office 365 SSO-enabled user IDs
    http://support.microsoft.com/kb/2392130
  19. Office 365 Desktop Setup Tool cannot download updates or you receive an “Your computer is not allowed to connect to the Microsoft Update service” error message
    http://support.microsoft.com/kb/2392274
  20. “A migration batch is being processed” error when you try to perform a new migration in Office 365
    http://support.microsoft.com/kb/2395649
  21. Description of Office 365 Desktop Setup Tool logging errors
    http://support.microsoft.com/kb/2404500
  22. Windows Azure AD attributes for Exchange hybrid deployment aren’t written back to the on-premises Active Directory directory service when you use the Directory Sync Tool
    http://support.microsoft.com/kb/2406830
  23. A user keeps his or her administrator user rights after the user is removed from the Administrators group in the Office 365 portal
    http://support.microsoft.com/kb/2409012
  24. You can’t run scripts in Windows Azure Active Directory Module for Windows PowerShell
    http://support.microsoft.com/kb/2411920
  25. You can’t sign in to Office 365
    http://support.microsoft.com/kb/2412085
  26. How to troubleshoot issues in which Outlook 2007 or Outlook 2010 crashes or stops responding (hangs) when it’s used with Office 365
    http://support.microsoft.com/kb/2413813
  27. Email messages aren’t received for a new domain that you add in the Office 365 portal
    http://support.microsoft.com/kb/2415053
  28. “The computer must be joined to a domain” error when you try to install the Windows Azure Active Directory Sync Tool
    http://support.microsoft.com/kb/2419250
  29. Internet browser can’t display the AD FS 2.0 webpage when a federated user tries to sign in to Office 365 web resources
    http://support.microsoft.com/kb/2419389
  30. Error message when you try to run directory synchronization in Office 365: “LDAP injection characters were found in the user alias. Change the user alias in the on-premises Active Directory”
    http://support.microsoft.com/kb/2425774
  31. Error message when you run an Office 365 tool: “Strong name validation failed”
    http://support.microsoft.com/kb/2425911
  32. A mobile device can’t connect to Exchange Online by using Exchange ActiveSync
    http://support.microsoft.com/kb/2427193
  33. You receive the following error message in the Office 365 portal: “A user with this name already exists. Use a different name.”
    http://support.microsoft.com/kb/2428507
  34. Invitations are not sent from Outlook when you try to schedule a meeting in Microsoft Lync Online
    http://support.microsoft.com/kb/2429911
  35. How to troubleshoot the Outlook Offline Address Book in an Office 365 environment
    http://support.microsoft.com/kb/2429946
  36. Video is unavailable in a Lync Online conference when you use the “call me” option
    http://support.microsoft.com/kb/2430277
  37. How to use MOSDAL to enable a trace for the Microsoft Online Services Sign-in Assistant to troubleshoot rich client authentication issues
    http://support.microsoft.com/kb/2433327
  38. Troubleshooting guide for Internet Explorer when you access Office 365
    http://support.microsoft.com/kb/2437121
  39. Error message when you try to create a user name that contains a special character in Office 365: “Invalid user name”
    http://support.microsoft.com/kb/2439357
  40. Outlook performance is slow in the Office 365 environment
    http://support.microsoft.com/kb/2441551
  41. ACP and VoIP audio don’t bridge, and parties can’t hear one another in Lync Online
    http://support.microsoft.com/kb/2460853
  42. A federated user is repeatedly prompted for credentials during sign-in to Office 365
    http://support.microsoft.com/kb/2461628
  43. How to collect ActiveSync device logs to troubleshoot sync issues between mobile devices and Exchange Online
    http://support.microsoft.com/kb/2461792
  44. Authentication for federated users is slow or fails for Office 365 rich clients that use the AD FS 2.0 WS-Metadata Exchange (MEX) endpoint
    http://support.microsoft.com/kb/2461794
  45. Can’t add or display a colleague in an Office 365 SharePoint Online My Site that doesn’t have a license
    http://support.microsoft.com/kb/2461866
  46. You can’t open the Windows Azure Active Directory Module for Windows PowerShell
    http://support.microsoft.com/kb/2461873
  47. Federated users can’t connect to an Exchange Online mailbox
    http://support.microsoft.com/kb/2466333
  48. Office 365 users must authenticate again when they open a new tab or a new window when connected to Outlook Web App in Internet Explorer 8
    http://support.microsoft.com/kb/2486120
  49. An Office 365 admin wants to specify the email message format that’s used for external recipients to prevent Winmail.dat attachments
    http://support.microsoft.com/kb/2487954
  50. How to set Exchange Online mailbox sizes and limits in the Office 365 environment
    http://support.microsoft.com/kb/2490230
  51. Error message when you try to use Outlook to perform an action on a calendar meeting item: “This message could not be sent because it exceeds the maximum size allowed”
    http://support.microsoft.com/kb/2490343
  52. “Forest ‘New Forest’ needs to be updated” warning message when you try to create a federation trust between the on-premises Exchange environment and Office 365
    http://support.microsoft.com/kb/2491947
  53. You can’t assign a federated domain to a user in the Office 365 portal
    http://support.microsoft.com/kb/2492140
  54. You can’t connect to Office 365 by using the Windows Azure Active Directory Module for Windows PowerShell
    http://support.microsoft.com/kb/2494043
  55. “An unknown error occurred with the Microsoft Online Services Sign-in Assistant” error when you run the Windows Azure Active Directory Sync Tool Configuration Wizard
    http://support.microsoft.com/kb/2502710
  56. Users can’t sign out of Office 365 web services
    http://support.microsoft.com/kb/2507767
  57. “LogonUser() Failed with error code: 1789” after you enter enterprise administrator credentials in the Directory Sync Tool Configuration Wizard in Office 365
    http://support.microsoft.com/kb/2508225
  58. Implications of using AD FS 2.0 to implement single sign-on in Office 365
    http://support.microsoft.com/kb/2510193
  59. “The error must be resolved before your subscription can be verified” and “80048849” errors when you try to sign in to the Microsoft Online Services Sign In Assistant
    http://support.microsoft.com/kb/2510635
  60. Authentication issues generate a “parts of the Microsoft Online Services Sign-in Assistant to be disabled” error message in an Office 365 environment
    http://support.microsoft.com/kb/2512032
  61. Troubleshoot domain verification issues in Office 365
    http://support.microsoft.com/kb/2515404
  62. Error message when you run the Directory Sync Tool Configuration Wizard: “Your credentials could not be authenticated”
    http://support.microsoft.com/kb/2517393
  63. Error 012 when you run the Windows Azure Active Directory Sync Tool in an Office 365 environment
    http://support.microsoft.com/kb/2520976
  64. How to reestablish trust with the Windows Azure AD authentication system after the AD FS server stops responding
    http://support.microsoft.com/kb/2521057
  65. The user principal names (UPN) of users contain an Office 365 domain after synchronization
    http://support.microsoft.com/kb/2523192
  66. You receive a certificate warning from AD FS 2.0 when you access Office 365 web resources by using a federated account
    http://support.microsoft.com/kb/2523494
  67. You can’t access SharePoint Online sites by using a domain that’s configured for full redelegation
    http://support.microsoft.com/kb/2525281
  68. You’re not receiving email messages in Office 365 Small Business for a domain that’s set up for full redelegation
    http://support.microsoft.com/kb/2526164
  69. “Unable to display the folder” error occurs in Outlook 2010 in an Office 365 environment
    http://support.microsoft.com/kb/2526253
  70. Troubleshoot single sign-on setup in Office 365
    http://support.microsoft.com/kb/2530569
  71. How to troubleshoot single sign-on (SSO) user account issues in the Office 365 environment
    http://support.microsoft.com/kb/2530590
  72. How to troubleshoot computer issues that limit Office 365 single sign-on authentication
    http://support.microsoft.com/kb/2530713
  73. “Your organization could not sign you in to this service” error and “80041034” error code when a federated user tries to sign in to the Office 365 portal
    http://support.microsoft.com/kb/2535191
  74. A federated user is prompted unexpectedly to enter their credentials when they access an Office 365 resource
    http://support.microsoft.com/kb/2535227
  75. Internet-based client computers can’t authenticate after you set up Active Directory Federation Services (AD FS) in a “firewall-published” configuration
    http://support.microsoft.com/kb/2535789
  76. How to set up safe senders and blocked senders in Office 365
    http://support.microsoft.com/kb/2545137
  77. How to determine whether your Office 365 account has been compromised
    http://support.microsoft.com/kb/2551603
  78. “Cannot use this ID to access this service. Please sign-in with a different ID” error when you try to access Outlook Web App by using Safari in Office 365
    http://support.microsoft.com/kb/2555521
  79. Can’t schedule Lync online meetings, see presence info, or send IMs from Outlook Web App in Office 365
    http://support.microsoft.com/kb/2565604
  80. Error message when you run the Office 365 Desktop Setup Tool: “Application configuration incomplete”
    http://support.microsoft.com/kb/2566757
  81. Issues that may prevent client programs from being configured correctly by the Office 365 Desktop Setup Tool
    http://support.microsoft.com/kb/2566899
  82. “Your organization could not sign you in to this service” error and “80045C06” error code when a federated user tries to sign in to Office 365
    http://support.microsoft.com/kb/2578667
  83. Error when you try to add an Address (A) or CNAME record in Office 365 Small Business: “Another DNS record already exists with this host name”
    http://support.microsoft.com/kb/2581557
  84. Authentication error when you use the Set-MsolADFSContext cmdlet in the Windows Azure Active Directory Module for Windows PowerShell
    http://support.microsoft.com/kb/2587730
  85. Error when you use the self-service password reset for administrators feature in Office 365: “Invalid Security Code”
    http://support.microsoft.com/kb/2588120
  86. How to use the Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit to diagnose single sign-on (SSO) issues in Office 365
    http://support.microsoft.com/kb/2598459
  87. An Office 365 user or an Office 365 administrator forgot his or her password
    http://support.microsoft.com/kb/2606983
  88. Error message when you run the Set-FederatedOrganizationIdentifier cmdlet to set up a hybrid deployment: “InvalidUri: Passed URI is not valid”
    http://support.microsoft.com/kb/2615183
  89. Error message from login.microsoftonline.com when a user tries to sign in to Office 365
    http://support.microsoft.com/kb/2615736
  90. You can’t send email messages in Office 365 Small Business from a domain that’s set up for full redelegation
    http://support.microsoft.com/kb/2617114
  91. Error when you try to configure a second federated domain in Office 365: “Federation service identifier specified in the AD FS 2.0 server is already in use.”
    http://support.microsoft.com/kb/2618887
  92. Error message when you start the Office 365 Desktop Setup Tool: “Cannot continue”
    http://support.microsoft.com/kb/2619030
  93. You can’t manage or remove objects that were synced from the on-premises Active Directory Domain Services to Windows Azure AD
    http://support.microsoft.com/kb/2619062
  94. How to troubleshoot deleted user accounts in Office 365
    http://support.microsoft.com/kb/2619308
  95. Users experience unexpected sign-in results in Office 365 after you apply a client access policy
    http://support.microsoft.com/kb/2619789
  96. Your Windows XP-based computer does not shut down after you install Office Professional Plus
    http://support.microsoft.com/kb/2621672
  97. “A user with this name could not be found” error message when you try to reset a password for a user in Office 365
    http://support.microsoft.com/kb/2621753
  98. Messages aren’t automatically moved to a user’s archive mailbox after you create a retention policy in Exchange Online for Office 365
    http://support.microsoft.com/kb/2627729
  99. “Access Denied” error, or the user is repeatedly prompted for credentials, when the user tries to access an Office 365 resource from a rich client application
    http://support.microsoft.com/kb/2630976
  100. Error when you try to install the Windows Azure Active Directory Sync Tool: “The current user is not member of Microsoft Identity Lifecycle Management (ILM) Admin Group”
    http://support.microsoft.com/kb/2633260
  101. Unable to logon after implementing multiple top level domain or client access policies
    http://support.microsoft.com/kb/2635357
  102. How to troubleshoot computer issues that limit Office 365 rich client authentication
    http://support.microsoft.com/kb/2637629
  103. Description of Sender Policy Framework (SPF) records
    http://support.microsoft.com/kb/2640313
  104. How to use SMTP matching to match on-premises user accounts to Office 365 user accounts for directory synchronization
    http://support.microsoft.com/kb/2641663
  105. Error message in the Office 365 portal: “The content cannot be displayed in a frame”
    http://support.microsoft.com/kb/2643142
  106. Access is given to the original user when a single sign-on-enabled user authenticates to an Office 365 resource by using alternate user credentials
    http://support.microsoft.com/kb/2643588
  107. How to update Autodiscover settings to troubleshoot Outlook issues that occur after the transition from BPOS-S to Office 365
    http://support.microsoft.com/kb/2644437
  108. How to set up to use the self-service password reset for administrators feature in Office 365
    http://support.microsoft.com/kb/2646254
  109. How to remove automapping for a shared mailbox in Office 365
    http://support.microsoft.com/kb/2646504
  110. You don’t get an email message or text message during the administrator self-service password reset process in Office 365
    http://support.microsoft.com/kb/2646858
  111. “Your organization could not sign you in to this service” error and “80041317” or “80043431” error code when a federated user tries to sign in to Office 365
    http://support.microsoft.com/kb/2647020
  112. How to update or to repair the configuration of the Office 365 federated domain
    http://support.microsoft.com/kb/2647048
  113. Duplicate or invalid attributes prevent directory synchronization in Office 365
    http://support.microsoft.com/kb/2647098
  114. How to diagnose single sign-on (SSO) logon issues in Office 365 by using Remote Connectivity Analyzer
    http://support.microsoft.com/kb/2650717
  115. Error message when you try to set up the IP address for your website in Office 365: “This doesn’t look like the right IP address”
    http://support.microsoft.com/kb/2651177
  116. “Sorry, your DNS records are not updated yet” error in Office 365 Small Business
    http://support.microsoft.com/kb/2651185
  117. The Office 365 Integration Module for SBS 2011 Essentials does not work as expected
    http://support.microsoft.com/kb/2652021
  118. Error message when an SBS 2011 Essentials user signs in to Office 365 after they change the password for their user account: “Microsoft Online Services ID or password is incorrect”
    http://support.microsoft.com/kb/2652040
  119. Error when you run the Windows Azure Active Directory Sync Tool Configuration Wizard in Office 365: “Error 15: DirSync not activated”
    http://support.microsoft.com/kb/2654338
  120. Error message when you move mailboxes from an on-premises environment to Office 365: “Mailbox Move to the cloud fail with error”
    http://support.microsoft.com/kb/2654376
  121. Users can no longer access Office 365 after you run the convert-MSOLDomaintoFederated cmdlet to convert an existing domain
    http://support.microsoft.com/kb/2662960
  122. You continue to receive email messages that are sent to a connected account in Office 365 pre-upgrade after you remove the connected account from Office 365 pre-upgrade
    http://support.microsoft.com/kb/2663586
  123. Error when you try to add a subdomain to an existing domain in Office 365: “New-MsolDomain: Unable to add this domain”
    http://support.microsoft.com/kb/2666578
  124. How to test whether single sign-on users can authenticate to Office 365
    http://support.microsoft.com/kb/2666598
  125. How to configure user passwords to never expire in Office 365
    http://support.microsoft.com/kb/2666768
  126. Changes are not synchronized to Office 365 after you update the UPN of an on-premises user account to use a different SSO-enabled domain suffix
    http://support.microsoft.com/kb/2669550
  127. “The term <cmdlet name> is not recognized” error when you try to run administrative Windows PowerShell cmdlets in Office 365
    http://support.microsoft.com/kb/2669552
  128. Error message when you try to move mailboxes to or from Office 365 in a hybrid deployment: “Exception has been thrown by the target”
    http://support.microsoft.com/kb/2669562
  129. Error message when an Office 365 administrator tries to reset the password of a user who is a member of a domain that was formerly configured for federated authentication: “Unable to reset this user’s password”
    http://support.microsoft.com/kb/2671093
  130. A user who has Send As permission can’t send email messages as another user account in Outlook in Office 365
    http://support.microsoft.com/kb/2679269
  131. Your Office 365 email account is not automatically set up on your Google Android device or on your Apple iOS-based device through the Autodiscover service
    http://support.microsoft.com/kb/2679626
  132. How to troubleshoot Windows Azure Active Directory Sync Tool installation and Configuration Wizard error messages in Office 365
    http://support.microsoft.com/kb/2684395
  133. How to view and to troubleshoot events that are logged by Office Professional Plus 2010 for Office 365 in Event Viewer
    http://support.microsoft.com/kb/2684927
  134. “Delivery has failed” and “550 5.1.1 RESOLVER.ADR.RecipNotFound” NDR after a mailbox is moved to Office 365
    http://support.microsoft.com/kb/2685437
  135. The move operation reaches 95 percent and then fails when you try to move a mailbox from Office 365 back to the on-premises environment in a hybrid deployment
    http://support.microsoft.com/kb/2698528
  136. “Metadata Exchange (MEX) address for AD FS could not be accessed” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707329
  137. “Microsoftonline.com could not be accessed” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707331
  138. Error message after you run the MOSDAL Support Toolkit: “Tenant namespace registration information could not be obtained from the Microsoft Office 365 authentication system”
    http://support.microsoft.com/kb/2707333
  139. Error message after you run the MOSDAL Support Toolkit: “The federation metadata document could not be retrieved from AD FS”
    http://support.microsoft.com/kb/2707335
  140. Error message after you run the MOSDAL Support Toolkit: “There was no response from the federation server when the tool attempted to retrieve a Metadata Exchange (MEX) document”
    http://support.microsoft.com/kb/2707336
  141. Error message after you run the MOSDAL Support Toolkit: “There was an exception error during a login attempt”
    http://support.microsoft.com/kb/2707338
  142. Error message after you run the MOSDAL Support Toolkit: “No WS-Trust Windows endpoint is published in the Metadata Exchange (MEX) document”
    http://support.microsoft.com/kb/2707339
  143. Error message after you run the MOSDAL Support Toolkit: “No token was received from AD FS”
    http://support.microsoft.com/kb/2707340
  144. Error message after you run the MOSDAL Support Toolkit: “No token was received from the Microsoft Office 365 authentication system”
    http://support.microsoft.com/kb/2707341
  145. Error message after you run the MOSDAL Support Toolkit: “During an attempt to verify Web application login to AD FS, the tool unexpectedly received a Username/Password login page”
    http://support.microsoft.com/kb/2707342
  146. Error message after you run the MOSDAL Support Toolkit: “There are no services in the AD FS Metadata Exchange (MEX) document”
    http://support.microsoft.com/kb/2707344
  147. Error message after you run the MOSDAL Support Toolkit: “The AD FS Metadata Exchange (MEX) document did not contain the SecurityTokenService section”
    http://support.microsoft.com/kb/2707345
  148. “No security token service description in the AD FS Metadata Exchange (MEX) document” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707346
  149. “No endpoints in the AD FS Metadata Exchange (MEX) document” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707347
  150. “Metadata Exchange (MEX) document received from AD FS contains an unknown WS-Trust version” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707348
  151. “Internal error occurred in the tool when attempting to find the test for a failed test result” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707349
  152. Error message after you run the MOSDAL Support Toolkit: “The Username/Password authentication endpoint is missing from the Metadata Exchange (MEX) document”
    http://support.microsoft.com/kb/2707355
  153. Error message after you run the MOSDAL Support Toolkit: “The Windows Integrated Authentication endpoint is missing from the Metadata Exchange (MEX) document that is published by the federation server”
    http://support.microsoft.com/kb/2707356
  154. Error message after you run the MOSDAL Support Toolkit: “Domain {0} is not a federated domain”
    http://support.microsoft.com/kb/2707357
  155. Error message after you run the MOSDAL Support Toolkit: “There is no Web application login URL registered with the Microsoft Office 365 authentication system”
    http://support.microsoft.com/kb/2707358
  156. Error message after you run the MOSDAL Support Toolkit: “There is no Username/Password authentication endpoint registered with the Microsoft Office 365 authentication system”
    http://support.microsoft.com/kb/2707359
  157. “No valid Metadata Exchange (MEX) URL registered with the Microsoft Office 365 authentication system” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707365
  158. “User {0} was not recognized by the Microsoft Office 365 authentication system” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707367
  159. “AD FS Token-Signing certificate is not valid” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707368
  160. “AD FS Token-Signing certificate found in a token does not match the certificate registered” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707369
  161. “AD FS Token-Signing certificate is not valid until {0}” error after you run the MOSDAL Support Toolkit
    http://support.microsoft.com/kb/2707370
  162. Error message after you run the MOSDAL Support Toolkit: “The AD FS Token-Signing certificate expired on {0}”
    http://support.microsoft.com/kb/2707375
  163. Error message after you run the MOSDAL Support Toolkit: “The AD FS token received is not valid until {0}”
    http://support.microsoft.com/kb/2707376
  164. Error message after you run the MOSDAL Support Toolkit: “The AD FS token has expired according to this computer’s clock”
    http://support.microsoft.com/kb/2707377
  165. Error message after you run the MOSDAL Support Toolkit: “The AD FS token validity period is too short”
    http://support.microsoft.com/kb/2707378
  166. Error message after you run the MOSDAL Support Toolkit: “The WS-Trust endpoint for Windows Integrated Authentication in the AD FS Metadata Exchange (MEX) document does not match the one registered”
    http://support.microsoft.com/kb/2707379
  167. Error message after you run the MOSDAL Support Toolkit: “The Microsoft Office 365 Authentication System login URL could not be accessed.”
    http://support.microsoft.com/kb/2707380
  168. You cannot turn on or turn off the email mobile access feature in the Office 365 portal
    http://support.microsoft.com/kb/2709654
  169. You cannot manage service settings for mobile access in the Office 365 portal
    http://support.microsoft.com/kb/2709691
  170. You cannot manage service settings for email messages and the calendar in the Office 365 portal
    http://support.microsoft.com/kb/2709703
  171. Object that’s deleted from the on-premises Active Directory isn’t removed from Windows Azure AD after directory synchronization
    http://support.microsoft.com/kb/2709902
  172. “All Required Authentication Methods could not be found” error message when you use the Remote Connectivity Analyzer tool to test the authentication methods of the specified service in Office 365
    http://support.microsoft.com/kb/2710604
  173. “Anonymous authentication enabled for virtual directory” error when you use the Remote Connectivity Analyzer tool to send an anonymous HTTP request from the remote server to the URL in Office 365
    http://support.microsoft.com/kb/2710605
  174. Error when you use the Remote Connectivity Analyzer tool to test Outlook Anywhere in an Office 365 environment: “Mutual Authentication could not be established”
    http://support.microsoft.com/kb/2710606
  175. Error when you use the MOSDAL Support Toolkit to perform a DNS lookup to retrieve the Host (A) record in Office 365: “Host name could not be resolved in DNS”
    http://support.microsoft.com/kb/2710608
  176. Error message when you run the Get-FederationInformation cmdlet in Office 365: “An unexpected error has occurred and a Watson dump is being generated”
    http://support.microsoft.com/kb/2710846
  177. Error message when you open the properties of a user in Office 365: “Exchange: No mailbox plan with SKU ‘BPOS_L_Standard’ was found. User has no access to email”
    http://support.microsoft.com/kb/2711712
  178. You can’t add a domain to Exchange federation in Office 365
    http://support.microsoft.com/kb/2712678
  179. SSO authentication to Office 365 fails after you change AD FS 2.0 service endpoint settings in the AD FS 2.0 Management Console
    http://support.microsoft.com/kb/2712957
  180. How to troubleshoot the AD FS 2.0 connection
    http://support.microsoft.com/kb/2712961
  181. Error message after you try to authenticate to AD FS 2.0: “There was a problem accessing the site. Try to browse to the site again”
    http://support.microsoft.com/kb/2713898
  182. Exchange Online users can’t keep messages for longer than 14 days in Office 365
    http://support.microsoft.com/kb/2714467
  183. After you transition to Office 365 pre-upgrade from Business Productivity Online Suite, and you enable Exchange Online licenses, you don’t get any email messages
    http://support.microsoft.com/kb/2714535
  184. A faulty split-brain DNS configuration can prevent a seamless SSO sign-in experience
    http://support.microsoft.com/kb/2715326
  185. Error message when you try to use the New-MoveRequest cmdlet to move a mailbox from Exchange Online in Office 365 to the on-premises environment in a hybrid deployment: “Operation has timed out”
    http://support.microsoft.com/kb/2723127
  186. External recipients don’t receive email messages that are sent to a distribution group in Exchange Online, and senders don’t receive nondelivery reports
    http://support.microsoft.com/kb/2723654
  187. Error message when you run the Set-MsolPasswordPolicy cmdlet in Office 365: “Unable to complete this action”
    http://support.microsoft.com/kb/2723716
  188. A user can’t connect to Office 365 pre-upgrade services by using his or her email address
    http://support.microsoft.com/kb/2727963
  189. Coauthoring isn’t fully supported by some templates in Visio Pro for Office 365
    http://support.microsoft.com/kb/2729414
  190. You see validation errors for users in the Office 365 portal or in the Windows Azure Active Directory Module for Windows PowerShell
    http://support.microsoft.com/kb/2741233
  191. Error when a user tries to sign in to Office 365: “Sign-in with <UserID> is blocked”
    http://support.microsoft.com/kb/2742372
  192. How to troubleshoot Office 365 ProPlus, Visio Pro for Office 365, and Project Pro for Office 365 installation or activation issues
    http://support.microsoft.com/kb/2745026
  193. Outlook password expiration notification in Office 365 pre-upgrade
    http://support.microsoft.com/kb/2745588
  194. A user can’t access a mailbox by using Outlook after a remote mailbox move from an on-premises Exchange Server environment to Office 365
    http://support.microsoft.com/kb/2745710
  195. A mobile device intermittently can’t connect to Exchange Online
    http://support.microsoft.com/kb/2748176
  196. Single sign-on (SSO) authentication for other SSO-enabled domains stops working after you run the convert-MSOLDomainToStandard cmdlet in Office 365
    http://support.microsoft.com/kb/2748507
  197. “Sorry, another account from your organization is already signed in on this computer” error when you try to sign in to an Office 2013 app
    http://support.microsoft.com/kb/2750229
  198. “Your organization could not sign you in to this service” error message and error code 80048163 when a federated user tries to sign in to the Office 365 portal
    http://support.microsoft.com/kb/2757747
  199. “This is not a valid win32 application” error when you try to install Office 365 ProPlus, Visio Pro for Office 365, or Project Pro for Office 365
    http://support.microsoft.com/kb/2761096
  200. Error when you run the Remote Connectivity Analyzer tool to test connectivity to Office 365: “To authenticate to Office 365, you must enter your Microsoft account”
    http://support.microsoft.com/kb/2768537
  201. “Active Sync URL was in an Invalid format” error message when you use the Remote Connectivity Analyzer tool to troubleshoot Exchange ActiveSync in Office 365
    http://support.microsoft.com/kb/2786061
  202. “Unable to remove domain” error when you try to remove a domain from Office 365
    http://support.microsoft.com/kb/2787210
  203. “Domain is the primary/default domain” or “You cannot delete the default domain” error when you try to remove a domain from Office 365
    http://support.microsoft.com/kb/2787250
  204. “Cannot Remove Domain” error when you try to remove a domain from Office 365
    http://support.microsoft.com/kb/2787264
  205. The “Remove” domain link is unavailable or “You cannot remove the initial domain” error when you try to remove a domain from Office 365
    http://support.microsoft.com/kb/2787317
  206. “Domain has associated subdomains” or “You cannot remove a domain that has subdomains” error when you try to remove a domain from Office 365
    http://support.microsoft.com/kb/2787792
  207. “Unable to connect to the Synchronization Service” error message when you try to install the Windows Azure Active Directory Sync Tool
    http://support.microsoft.com/kb/2791422
  208. You’re prompted to enter a product key even though you have a subscription that includes Office Professional Plus or Office 365 ProPlus
    http://support.microsoft.com/kb/2798998
  209. You can’t use the Windows Azure Active Directory Sync Tool to sync user accounts in Office 365
    http://support.microsoft.com/kb/2804688
  210. [SDP 3][843d4ce7-d839-4d08-a5a6-aa83c78e1197] Description of the Microsoft Online Services Diagnostics and Logging (MOSDAL) Package
    http://support.microsoft.com/kb/2809200
  211. How to request a Directory Service quota increase in Office 365 when you receive the “This company has exceeded the number of objects that can be synchronized” error
    http://support.microsoft.com/kb/2812409
  212. “Verification DNS record not found” or “Sorry, we can’t find the record you created” error message when you try to verify a domain in Office 365
    http://support.microsoft.com/kb/2812447
  213. “Can’t verify domain” error message when you try to verify a domain in Office 365
    http://support.microsoft.com/kb/2812454
  214. “<Domain_Name> has already been verified for your account, or for another Microsoft Online Services account” error message when you try to verify a domain in Office 365
    http://support.microsoft.com/kb/2812881
  215. You can’t activate Office 2011 for Mac to use with Office 365 in Japan
    http://support.microsoft.com/kb/2824661
  216. Domain shows a status of “Setup in progress” in the Office 365 portal
    http://support.microsoft.com/kb/2824780
  217. Error code 0x40 when you try to open Office 365 ProPlus applications
    http://support.microsoft.com/kb/2826852
  218. “The Office program has entered or may enter Reduced Functionality Mode (RFM)” warning when you open an Office Professional Plus program
    http://support.microsoft.com/kb/2826877
  219. “There is a problem with this website’s security certificate” error when a federated user signs out of Office 365
    http://support.microsoft.com/kb/2839590
  220. “It’s time to upgrade your browser” message when you try to access Office 365 services
    http://support.microsoft.com/kb/2844930
  221. “This doesn’t look like a valid user ID” error when a user tries to sign in to Office 365
    http://support.microsoft.com/kb/2844931
  222. “ApplicationExperienceInfrastructure” warning when you try to install the Directory Sync tool in Windows Server 2012
    http://support.microsoft.com/kb/2846823
  223. Additional RSS feeds appear in Outlook after a user signs in to Office 365 on a new computer
    http://support.microsoft.com/kb/956959
  224. You receive a “Synchronization cannot continue unless Exchange Server security policies are applied” message on a Windows Mobile 6-based device that’s connected to Exchange Online
    http://support.microsoft.com/kb/956963
  225. The Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit
    http://support.microsoft.com/kb/960625

Microsoft Online – O365 Exchange Online

  1. “The following recipient is outside the organization” MailTip is displayed even though the recipient is a person in your Office 365 organization
    http://support.microsoft.com/kb/2022039
  2. Items are missing from your mailbox when you use Outlook to connect to Exchange Online
    http://support.microsoft.com/kb/2024309
  3. Error message when an Office 365 user tries to open Outlook: “Unable to open your default e-mail folders”
    http://support.microsoft.com/kb/2029293
  4. Non-Outlook email programs can’t connect to mailboxes that are hosted in Office 365
    http://support.microsoft.com/kb/2277579
  5. The time zone setting in Outlook Web App in Office 365 is set incorrectly to “(UTC) Monrovia, Reykjavik”
    http://support.microsoft.com/kb/2298834
  6. Error message when you try to migrate users from an on-premises Exchange Server environment to Exchange Online in Office 365: “Unable to connect to the server”
    http://support.microsoft.com/kb/2389390
  7. Email messages are sent to the wrong account when multiple accounts are associated with an Outlook profile
    http://support.microsoft.com/kb/2391896
  8. Owners of an on-premises distribution group that’s synced to Office 365 can’t manage the distribution group in Exchange Online
    http://support.microsoft.com/kb/2417592
  9. You can’t find a user in the offline address book in Office 365
    http://support.microsoft.com/kb/2427141
  10. You can’t use MAPI to set up Outlook 2003 for use with Exchange Online
    http://support.microsoft.com/kb/2449616
  11. You can’t remove a calendar item or an email message in Outlook in Office 365
    http://support.microsoft.com/kb/2503266
  12. Mail-enabled groups that have an email address aren’t synchronized to Office 365
    http://support.microsoft.com/kb/2508722
  13. How to troubleshoot Windows PowerShell issues that affect Exchange Online for Office 365
    http://support.microsoft.com/kb/2570535
  14. How to prevent users from creating and managing distribution groups in Office 365
    http://support.microsoft.com/kb/2580991
  15. Error when you try to migrate a user’s mailbox data from the on-premises environment to Office 365: “This mailbox exceeded the maximum number of large items that were specified for this request.”
    http://support.microsoft.com/kb/2584294
  16. “Exception has been thrown by the target” error in a hybrid deployment of Office 365 and your on-premises environment
    http://support.microsoft.com/kb/2626696
  17. How to export contacts from Outlook 2011 for Mac to Exchange Online by using Outlook Web App in an Office 365 environment
    http://support.microsoft.com/kb/2648667
  18. Email messages that are sent from the on-premises environment to Office 365 show email addresses instead of display names in the From field
    http://support.microsoft.com/kb/2663556
  19. How to use Windows PowerShell to grant an admin access to all user mailboxes in Office 365
    http://support.microsoft.com/kb/2685435
  20. “Cannot connect to the Rights Management Services Server” error message when you use Outlook for Mac 2011 to open an IRM-protected email message
    http://support.microsoft.com/kb/2696491
  21. Shared mailboxes that were moved from the on-premises environment to Office 365 are automatically converted back to user mailboxes after directory synchronization runs
    http://support.microsoft.com/kb/2710029
  22. Time zone settings are incorrect or missing for multiple mailboxes in Office 365
    http://support.microsoft.com/kb/2718817
  23. Outlook for Mac 2011 doesn’t connect to Exchange Online
    http://support.microsoft.com/kb/2725168
  24. Meeting invitations from people outside your organization in Office 365 are displayed as email messages on a BlackBerry smartphone
    http://support.microsoft.com/kb/2729553
  25. The Outlook, Calendar, or People links are unavailable in the Office 365 portal for a new user
    http://support.microsoft.com/kb/2730143
  26. On-premises users aren’t getting email messages from Office 365 users in an Exchange hybrid deployment
    http://support.microsoft.com/kb/2730609
  27. How to add a disclaimer to email messages in Office 365
    http://support.microsoft.com/kb/2750619
  28. Office 365 mail flow troubleshooting index
    http://support.microsoft.com/kb/2757871
  29. Error when you run the Hybrid Configuration Wizard: “Updating hybrid configuration failed with error ‘Subtask CheckPrereqs execution failed: Check Prerequisites'”
    http://support.microsoft.com/kb/2772596
  30. When you access the Exchange Admin Center in Office 365, the Exchange Control Panel is shown instead
    http://support.microsoft.com/kb/2783242
  31. “550 5.1.1 RESOLVER.ADR.ExRecipNotFound” NDR error message when you send email messages by using Outlook in Office 365
    http://support.microsoft.com/kb/2784785
  32. How to use Outlook Web App to remotely wipe an ActiveSync device in Office 365
    http://support.microsoft.com/kb/2791863
  33. “ObjectClass: Unknown” is returned when you use the Get-MailboxStatistics cmdlet
    http://support.microsoft.com/kb/2795291
  34. How to disable Exchange ActiveSync for users in Office 365
    http://support.microsoft.com/kb/2795303
  35. How to block a message from being sent or received based on the file name extension of the attachment in Office 365
    http://support.microsoft.com/kb/2795329
  36. Error message when an Office 365 user tries to access another user’s mailbox folder in Outlook: “Unable to open default folders-you do not have permissions to logon”
    http://support.microsoft.com/kb/2796317
  37. How to update contact information in Exchange Online in Office 365
    http://support.microsoft.com/kb/2797931
  38. “You may have already signed in to Outlook Web App” error when you try to open Outlook Web App in Office 365
    http://support.microsoft.com/kb/2798988
  39. How to enable on-premises applications and devices to send mail to Office 365 users
    http://support.microsoft.com/kb/2799338
  40. Read receipt from an Office 365 recipient displays incorrect time zone information
    http://support.microsoft.com/kb/2800633
  41. Office 365 pre-upgrade users can’t add or change delegates in their mailboxes in Outlook for Mac
    http://support.microsoft.com/kb/2803743
  42. Use the Outlook Configuration Analyzer Tool to determine which Outlook plug-ins are installed in Office 365
    http://support.microsoft.com/kb/2804663
  43. The owner of a mail-enabled security group in Office 365 can’t manage the group in Exchange Admin Center or Exchange Control Panel if the group is hidden from the global address list
    http://support.microsoft.com/kb/2813640
  44. “Execution of the Set-WebServicesVirtualDirectory cmdlet had thrown an exception” error message when you try to run the Hybrid Configuration Wizard (HCW) in Office 365
    http://support.microsoft.com/kb/2821213
  45. “HCW failing with HTTP error 405 ‘Method not allowed'” error when you try to configure TMG by using the Hybrid Configuration Wizard in Office 365
    http://support.microsoft.com/kb/2821214
  46. “The Legacy Email Address Policy cannot be automatically updated and must be manually upgraded” error message when you try to run the Hybrid Configuration Wizard (HCW) in Office 365
    http://support.microsoft.com/kb/2821224
  47. Changes to a data loss prevention policy don’t take effect in Outlook 2013 in Office 365
    http://support.microsoft.com/kb/2823261
  48. Error when Office 365 kiosk users try to set up an Outlook profile for Exchange Online in Office 365: “Encrypted connection to your mail server is not available”
    http://support.microsoft.com/kb/2826047
  49. Transport and Mailbox rules in Exchange Online don’t work as expected
    http://support.microsoft.com/kb/2829319
  50. Can’t set up Outlook for Mac 2011 to use the archive mailbox feature in Exchange Online
    http://support.microsoft.com/kb/2830042
  51. An Office 365 user’s email address is added to the “To” box of a message when the user clicks Reply All
    http://support.microsoft.com/kb/2830150
  52. You can’t disable Outlook Web App access for users in Office 365 or on-premises Exchange Server
    http://support.microsoft.com/kb/2835562
  53. Email addresses aren’t assigned correctly to new Office 365 mailboxes that you create in the Exchange Admin Center
    http://support.microsoft.com/kb/2836370
  54. “Free/Busy information couldn’t be retrieved because the attendee’s Mailbox server is busy” error in a hybrid deployment or a cross-premises environment
    http://support.microsoft.com/kb/2838688
  55. Archived messages are forwarded during migration from Exchange Hosted Archiving to Exchange Online
    http://support.microsoft.com/kb/2841616
  56. Messages sent from a shared mailbox aren’t saved to the Sent Items folder of the shared mailbox in Outlook 2010
    http://support.microsoft.com/kb/2843677
  57. Users in an EOP or FOPE environment receive NDRs when they send mail to a recipient environment that uses the China Anti-Spam Alliance service
    http://support.microsoft.com/kb/2845046
  58. “Mailboxes listed in the following table can’t be migrated” error when you perform a staged Exchange migration to migrate on-premises mailboxes to Exchange Online
    http://support.microsoft.com/kb/2845956
  59. On-premises Exchange 2003 and Outlook 2003 users can’t view free/busy information of Office 365 users in a hybrid deployment
    http://support.microsoft.com/kb/2847591
  60. Office 365 users can’t open or view attachments in Outlook Web App
    http://support.microsoft.com/kb/2852113

Microsoft Online – Office 365 Preview

  1. “You don’t have sufficient permissions” error when you try to remove or make a change to a distribution group in Office 365
    http://support.microsoft.com/kb/2731947
  2. The Lync Online client displays a blank screen, and no controls are available
    http://support.microsoft.com/kb/2761977
  3. Domain errors in the Office 365 portal
    http://support.microsoft.com/kb/2762161
  4. You receive error messages when you try to use Windows Azure Active Directory Graph API custom applications in Office 365
    http://support.microsoft.com/kb/2762670
  5. How to manage the maximum concurrent migration batches in Exchange Online in Office 365
    http://support.microsoft.com/kb/2797784
  6. How to convert a mailbox to a shared mailbox after a transition from BPOS-S to Office 365
    http://support.microsoft.com/kb/2800174

Lync, Office Communication Server & LiveMeeting

ECS – OCS

  1. Error message when you create databases by using the Install-CsDatabase cmdlet in Lync Server 2013
    http://support.microsoft.com/kb/2820204
  2. Lync Online Service SSL certificate changes for client connectivity
    http://support.microsoft.com/kb/2855339
  3. Known issues that occur with public instant messaging and Lync Server or Communications Server
    http://support.microsoft.com/kb/897567

Microsoft Online – O365 Lync Online

  1. Lync 2010 or Lync 2013 continuously asks for credentials after signing in
    http://support.microsoft.com/kb/2298541
  2. You experience poor audio or video quality in Lync Online
    http://support.microsoft.com/kb/2386655
  3. Desktop or Application sharing can’t connect in a Lync Online conference
    http://support.microsoft.com/kb/2386684
  4. Lync Online users can’t communicate with external contacts
    http://support.microsoft.com/kb/2392146
  5. You can’t connect to Lync Online, or certain features don’t work, because an on-premises firewall blocks the connection
    http://support.microsoft.com/kb/2409256
  6. Users can’t join online meetings in Lync Online
    http://support.microsoft.com/kb/2423848
  7. How to resolve issues that may occur when you schedule a meeting in Lync Online
    http://support.microsoft.com/kb/2423906
  8. Users can’t share PowerPoint presentations from Lync 2010 or Lync 2013 in Lync Online
    http://support.microsoft.com/kb/2423938
  9. Error in the Office 365 portal: “Value of msRTCSIP-PrimaryUserAddress or the SIP address in the ProxyAddresses field in your local Active Directory is not unique”
    http://support.microsoft.com/kb/2430520
  10. How to troubleshoot recording online meetings in Lync Online
    http://support.microsoft.com/kb/2433212
  11. Contacts in Lync appear offline or aren’t searchable in the address book
    http://support.microsoft.com/kb/2435699
  12. “There was a problem connecting to Microsoft Office Outlook. The email address used in your default Outlook profile is different” error message when you sign in to Lync Online
    http://support.microsoft.com/kb/2436962
  13. Lync 2010 requires additional software to sign into Lync Online
    http://support.microsoft.com/kb/2459899
  14. A Microsoft SharePoint Skill search isn’t supported in Microsoft Lync Online
    http://support.microsoft.com/kb/2484676
  15. User contact photos in Lync aren’t displayed correctly
    http://support.microsoft.com/kb/2497721
  16. The Set Your Location feature is unavailable in Lync 2010 or Lync 2013
    http://support.microsoft.com/kb/2500669
  17. You can’t sign in to Lync Online by using a domain that is configured for full redelegation
    http://support.microsoft.com/kb/2526143
  18. Users can’t sign in to Skype or Messenger by using their Microsoft account after Public IM Connectivity (PIC) or External Communications is enabled in Lync Online
    http://support.microsoft.com/kb/2537605
  19. Considerations for Lync Online when you change an Office 365 sign-in address
    http://support.microsoft.com/kb/2537764
  20. How to troubleshoot sign-in issues in Lync Online
    http://support.microsoft.com/kb/2541980
  21. Troubleshooting Lync Online DNS configuration issues in Office 365
    http://support.microsoft.com/kb/2566790
  22. Lync users can’t communicate with external contacts who have Microsoft accounts that have a custom (EASI) domain
    http://support.microsoft.com/kb/2566829
  23. Error message when a user tries to sign in to Lync Online: “Cannot sign in to Lync”
    http://support.microsoft.com/kb/2581291
  24. Error message when an Office 365 user tries to sign in to Lync Online: “There was a problem acquiring a personal certificate required to sign in”
    http://support.microsoft.com/kb/2604176
  25. How to set up Lync Online in Office 365 to interoperate with an on-premises Exchange environment
    http://support.microsoft.com/kb/2614242
  26. Lync 2010 can’t connect to the Lync Online service because a proxy is blocking connections from MSOIDSVC.exe
    http://support.microsoft.com/kb/2618060
  27. Troubleshoot Lync for Mac issues in Lync Online for Office 365
    http://support.microsoft.com/kb/2629861
  28. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Google Android
    http://support.microsoft.com/kb/2636313
  29. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Windows Phone 7
    http://support.microsoft.com/kb/2636318
  30. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for iPhone and iPad
    http://support.microsoft.com/kb/2636320
  31. How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Nokia Symbian
    http://support.microsoft.com/kb/2636322
  32. “Cannot connect to the server” error message when Lync Online users try to sign in to the Lync 2010 mobile client on a mobile device
    http://support.microsoft.com/kb/2636329
  33. The telephone number isn’t visible in the Lync contact card
    http://support.microsoft.com/kb/2658120
  34. How to perform a clean uninstall of Lync for Mac 2011
    http://support.microsoft.com/kb/2691870
  35. Error message when a Lync Online user tries to add a contact group in Lync: “Cannot add contact group. The Contacts list already contains the maximum number of distribution groups”
    http://support.microsoft.com/kb/2693040
  36. Users who dial in to Lync Online conferences are on hold indefinitely, or the meeting never starts
    http://support.microsoft.com/kb/2693118
  37. External users can’t join Lync Online conferences anonymously or as guests
    http://support.microsoft.com/kb/2693625
  38. Error message when you try to sign in to Lync 2010 after a network outage or a Lync Online service outage: “Cannot sign in to Lync”
    http://support.microsoft.com/kb/2698626
  39. You can’t sign in to Lync Online with Lync 2010 after you install Office Professional Plus 2013
    http://support.microsoft.com/kb/2701556
  40. Error when you try to join a Lync Online meeting by using Lync Web App through Internet Explorer 9: “There was an error while joining the conference”
    http://support.microsoft.com/kb/2701601
  41. Error message when you try to sign in to Lync Online: “Cannot sign in to Lync because this sign-in address was not found”
    http://support.microsoft.com/kb/2705378
  42. Users are unable to modify their contact lists in Lync 2010 and Lync for Mac 2011
    http://support.microsoft.com/kb/2757458
  43. Lync 2010 cannot connect to Lync Online through a proxy that is configured by using a file://-based PAC file
    http://support.microsoft.com/kb/2769142
  44. Users can’t sign in to Lync Mobile on Apple iOS-based devices because of certificate errors
    http://support.microsoft.com/kb/2773530
  45. Troubleshooting the Lync Windows Store app for Windows 8 and Windows RT devices
    http://support.microsoft.com/kb/2779848
  46. Incoming Lync-to-phone calls aren’t transferred to Exchange Online Unified Messaging voice mail
    http://support.microsoft.com/kb/2781465
  47. “There was a problem connecting to Microsoft Office Outlook. Outlook is not installed or configured correctly” error message when you sign in to Lync Online by using Lync 2010
    http://support.microsoft.com/kb/2787613
  48. Exchange Server or Exchange Web Services error messages when you try to sign in to Lync Online
    http://support.microsoft.com/kb/2787614
  49. You can’t send or receive files or attachments in Lync Online
    http://support.microsoft.com/kb/2799505
  50. Users can’t sign in to Lync Online by using Lync Mobile 2013
    http://support.microsoft.com/kb/2806012
  51. Lync Online users can’t join online meetings from Lync Mobile 2013
    http://support.microsoft.com/kb/2806016
  52. Audio or video connections are of poor quality or fail completely in Lync Mobile 2013
    http://support.microsoft.com/kb/2806017
  53. Conversations and calls made on Lync Mobile devices are not synced with the user’s Exchange mailbox
    http://support.microsoft.com/kb/2806019
  54. Lync contact list is empty or read-only after a user’s Exchange mailbox is disconnected
    http://support.microsoft.com/kb/2811654
  55. Lync presence is unavailable or missing in SharePoint sites
    http://support.microsoft.com/kb/2813701
  56. How to troubleshoot Lync Online sign-in issues with Lync Phone Edition devices
    http://support.microsoft.com/kb/2819692
  57. “Get-CsWebTicket : Getting web ticket for the given user is failed” error message when an administrator creates a new remote PowerShell session for Lync Online
    http://support.microsoft.com/kb/2829494
  58. “Move-CsUser : HostedMigration fault: Error=(507)” error message when you try to move a user to Lync Online in a Lync hybrid deployment
    http://support.microsoft.com/kb/2829501
  59. Enterprise single sign-on users in Office 365 can’t sign in to Lync Online from inside their corporate network
    http://support.microsoft.com/kb/2839539

Outlook Commercial – Office for Mac Commercial

  1. You cannot send email messages to a local contact group in Outlook for Mac 2011
    http://support.microsoft.com/kb/2831887
  2. Email is unexpectedly moved to the Junk E-mail folder in Outlook for Mac 2011
    http://support.microsoft.com/kb/2835019

Office – Outlook

  1. Error starting Outlook: “Cannot start Microsoft Office Outlook. Cannot open the Outlook window.”
    http://support.microsoft.com/kb/2022778
  2. How to find and run the Inbox Repair tool in Outlook
    http://support.microsoft.com/kb/2534513
  3. Your Outlook settings may unexpectedly change after your administrator removes Group Policy settings that control some Outlook features
    http://support.microsoft.com/kb/2573406
  4. Unable to manage distribtution group from Outlook with Exchange 2010 or Exchange 2013 mailbox
    http://support.microsoft.com/kb/2586832
  5. Description of known setup issues with the Outlook E-mail Security Update in Outlook 2000
    http://support.microsoft.com/kb/264567
  6. [SDP 3][2c425a45-1620-42a4-ae4d-63b453394935] Microsoft Outlook Support Diagnostic
    http://support.microsoft.com/kb/2680810
  7. Email remains in the Outbox when the StrictAccountOrder registry value is non-zero
    http://support.microsoft.com/kb/2713772
  8. How to use Inbox Repair tool to repair pst file in Outlook
    http://support.microsoft.com/kb/272227
  9. Office programs may crash with the FineReader add-in installed
    http://support.microsoft.com/kb/2755838
  10. Inline images may display as a Red X in Outlook
    http://support.microsoft.com/kb/2779191
  11. “No protection” setting for Outlook 2010 junk email does not work if deployed using .msp created by the OCT
    http://support.microsoft.com/kb/2813164
  12. You can’t share your calendar in Outlook 2007 or Office 365
    http://support.microsoft.com/kb/2836889
  13. Error 0x80070057 and no Offline Address Book download in Outlook 2013
    http://support.microsoft.com/kb/2845987
  14. Outlook application icon missing from the Windows taskbar
    http://support.microsoft.com/kb/2847732
  15. How to import and export data to a Comma Separated Values file by using Outlook 2013
    http://support.microsoft.com/kb/2848343
  16. Outlook 2013 crash caused by Evernote add-in (EvernoteOL.dll)
    http://support.microsoft.com/kb/2848599
  17. Office program crashes caused by Btmofficea.dll or Btmoffice.dll
    http://support.microsoft.com/kb/2849035
  18. Outlook may stop responding (hang) if the iManage FileSite add-in is enabled
    http://support.microsoft.com/kb/2851188
  19. How to manage .pst files in Microsoft Outlook
    http://support.microsoft.com/kb/287070
  20. Configure Outlook to connect to an MSN email account
    http://support.microsoft.com/kb/287604
  21. The Print command is missing when you select multiple attachments in Outlook
    http://support.microsoft.com/kb/295733
  22. “An unknown error has occurred” error message in Outlook
    http://support.microsoft.com/kb/814441
  23. How to turn on the Enable Mail Logging option for troubleshooting in Outlook
    http://support.microsoft.com/kb/831053

Update Rollup 1 (UR1) for Exchange Server 2010 SP3 Released

June 8th, 2013 No comments

Microsoft has released the following update rollup for Exchange Server 2010:

  • Update Rollup 1 for Exchange Server 2010 SP3 (KB2803727)

If you’re running Exchange Server 2010 SP3, you need to apply Update Rollup 1 for Exchange 2010 SP3 to address the issues listed below.

Remember, you only need to download the latest update for the version of Exchange that you’re running.

Here is a list of the fixes included in Update Rollup 1:

  1. 2561346 Mailbox storage limit error when a delegate uses the manager’s mailbox to send an email message in an Exchange Server 2010 environment
  2. 2729954 Can’t send voice message to a selected non-primary email address in an Exchange Server 2010 environment
  3. 2750846 Information Store service crashes when you mount public folder databases on an Exchange Server 2010 server
  4. 2751628 Event ID 9682 does not record the folder name when you delete a public folder in an Exchange Server 2010 environment
  5. 2756460 You cannot open a mailbox that is located in a different site by using Outlook Anywhere in an Exchange Server 2010 environment
  6. 2763065 Move request log is logged when you move a mailbox in an Exchange Server 2010 SP2 environment
  7. 2777742 Address Book service crashes on an Exchange Server 2010 Client Access server when a server has been running for 25 days or more
  8. 2781488 RPC_S_SERVER_UNAVAILABLE (0x6BA) error code when you use a MAPI or CDO-based application in an Exchange Server 2010 environment
  9. 2782683 Email message that a user sends by using the “Send As” or “Send On Behalf” permission is saved only in the Sent Items folder of the sender in an Exchange Server 2010 environment
  10. 2784210 Ethical wall does not function as expected when the ReportToOriginatorEnabled property is disabled in an Exchange Server 2003 and Exchange Server 2010 coexistence environment
  11. 2793348 Read receipt is sent unexpectedly when you view an email message by using Outlook Web App
  12. 2796490 Microsoft Exchange Information Store service crashes on an Exchange Server 2010 Mailbox server
  13. 2802569 Mailbox synchronization fails on an Exchange ActiveSync device in an Exchange Server 2010 environment
  14. 2803132 Delayed email message delivery on a BlackBerry mobile device after you install Update Rollup 4 for Exchange Server 2010 SP2
  15. 2806602 EdgeTransport.exe process crashes on an Exchange Server 2010 Hub Transport server
  16. 2814723 Server loses network connectivity and UDP ports are used up on an Exchange Server 2010 server
  17. 2814847 Rapid growth in transaction logs, CPU use, and memory consumption in Exchange Server 2010 when a user syncs a mailbox by using an iOS 6.1 or 6.1.1-based device
  18. 2816934 Error code 0X800CCC13 when an additional POP3 or IMAP account is used to send an email message and Outlook online mode is used to connect to an Exchange Server 2010 environment
  19. 2817140 Exchange Replication service crashes intermittently in an Exchange Server 2010 environment
  20. 2817852 Cyrillic characters are displayed as question marks in the “To” field of message items in the Sent Items folder in an Exchange 2010 environment
  21. 2818456 Attachments are missing from an embedded message in an Exchange Server 2010 SP2 environment
  22. 2822208 Unable to soft delete some messages after installing Exchange 2010 SP2 RU6 or SP3
  23. 2826066 VSAPI-based antivirus software causes delayed response in an Exchange Server 2010 environment
  24. 2827037 Copy of an item is created in the Version subfolder in an Exchange Server 2010 environment
  25. 2833888 No items are displayed in Outlook after you install Exchange Server 2010 SP3 or Update Rollup 6 for Exchange Server 2010 SP2
  26. 2840099 ArgumentOutOfRangeException exception when an EWS application creates a new MIME email in an Exchange Server 2010 environment

Download the rollup here.

Installation Notes:

If you haven’t installed Exchange Server yet, you can use the info at Quicker Exchange installs complete with service packs and rollups to save you some time.

Microsoft Update can’t detect rollups for Exchange 2010 servers that are members of a Database Availability Group (DAG). See the post Installing Exchange 2010 Rollups on DAG Servers for info, and a script, for installing update rollups.

Update Rollups should be applied to Internet facing Client Access Servers before being installed on non-Internet facing Client Access Servers.

If you’re installing the update rollup on Exchange servers that don’t have Internet access, see “Installing Exchange 2007 & 2010 rollups on servers that don’t have Internet access” for some additional steps.

Note to Forefront users:

If you don’t disable Forefront before installing a rollup or service pack, and enable afterwards, you run the risk of Exchange related services not starting. You can disable Forefront by going to a command prompt and navigating to the Forefront directory and running FSCUtility /disable. To enable Forefront after installation of a UR or SP, run FSCUtility /enable.

TechEd North America Lync, Exchange, and Office 365 Session Recordings Available

June 8th, 2013 No comments

Microsoft has released the session recordings from TechEd North America. Looks like tons of good info from the Lync specific sessions is available. You can view them online, or download most of the sessions in many different formats including .mp3 (audio only), .mp4, mid quality .wmv, mid quality .mp4, high quality .mp4, and high quality .wmv. Most also have the PowerPoint slide decks available for viewing and download.

Microsoft’s Rhoderick Milne has created product specific blog posts detailing the various sessions.

For the Lync specific sessions, see http://blogs.technet.com/b/rmilne/archive/2013/06/07/lync-sessions-at-teched-2013-na.aspx

For the Exchange specific sessions, see http://blogs.technet.com/b/rmilne/archive/2013/06/06/exchange-sessions-at-teched-2013-na.aspx

For the Office 365 specific sessions, check out http://blogs.technet.com/b/rmilne/archive/2013/06/06/o365-sessions-at-teched-na.aspx